Enterprise Security
Data and information are critical corporate assets. Technology in the form of Internet, mobile
phones, PDAs, Pocket PCs has made information access easier for a mobile customer base and
workforce. However, it also provides an anonymous medium for people with malicious intent to
target corporate information resources. Enterprises that need to comply with regulatory,
statutory and contractual obligations must protect these assets from theft, loss or misuse.
Companies require a robust mechanism to detect threats, prevent intrusions and safeguard these
assets. The challenges in this area include:
- Dispersed global workforce
- Managing the growth in the number of
handheld devices
- Multiplicity of information access
- Processes
- Data transfer and storage mechanisms
- Malfunctioning systems effected by viruses
and malicious software
Services:
- IT Controls and Compliance Management
Services
- Identity Management
Enterprise Systems Management (ESM)
Enterprise Systems Management (ESM) services focus on maximizing return on tools investments for
an enterprise. Dreambig partners with customers to develop implement and manage their ESM tools
strategy. We also help enterprises implement and comply with IT Operations frameworks through
usage of service management and enterprise management tools. Our ESM service offerings include:
- Assessment of ESM
implementation and service management processes,
- ESM tool and vendor
selection, ITSM roadmap
- Service desk
implementation and integration, configuration management, change and release management,
monitoring and reporting dashboards
- ESM tool environment
support, ongoing assessment and fine-tuning, ESM tool consolidation
IT Service Management Consulting
Our services encompass the entire IT Service Management lifecycle:
- Strategy and Design
- Program Implementation and Management
- Operationalize and Optimize
Migration and Deployment
Dreambig helps reduce the cost of owning IT infrastructure. We offer solutions that enable you to
migrate from your existing IT environment to a newer, more cost-effective one. We analyze your
application environment and propose infrastructure which offers the highest possible
performance, manageability, scalability and flexibility, at the lowest cost. Our delivery model
leverages the efficiencies of offshoring to deliver significant cost savings In addition,
Dreambig’s end-to-end delivery capabilities provide you with a single-point contact, reducing
the
intangible costs of knowledge transfer and managing multiple vendors. Our solutions for
enterprise migration include:
- Migrations to Windows Technologies
- Mainframe Re-hosting Solutions
- Enterprise Linux Migration
Network Services
Dreambig’s network services offers consulting, solution design, implementation and integration,
bringing to the table technology, product and multi-domain business expertise, along with
stringent quality processes and strategic alliances with product vendors.
Service Desk
Global enterprises need technical service desks to resolve service management issues consistently
and efficiently. By centralizing incident resolution, request management and reporting, global
infrastructure support becomes easy for enterprises. Dreambig’s Service Desk led by ITIL
methodology acts as the nodal point between service providers and end-users and proactively
keeps users informed of all relevant service events, actions and service changes that are likely
to affect them. Service Desk provides end-to-end ownership of the calls till resolution.
